- Be open to differences in values, communication styles, and behaviours of individuals from backgrounds different from your own:
- Acknowledge people in a friendly manner with common courtesy
- Listen carefully to understand what people are saying or asking
- Be patient and ask questions politely to improve understanding
- Adapt your speaking style and vocabulary for the intended audience
- Create a safe, welcoming workplace where people feel secure and are treated with respect:
- Promote co-operation and a welcoming environment for all
- Promote an environment free of discrimination, harassment and disrespect for all
- Work to understand perspectives brought by all individuals
- Incorporate a range of perspectives to create innovative solutions
- Treat people they way you would like people to treat you
- Take time to get to know each new staff member
- Reflect on how you react when someone you are providing service to, or working with has practices different from yours:
- Are you respectful, helpful, patient?
- Did you value these differences? How do you show you value these differences?
- Or, are you uncomfortable with these differences? Are you critical; dismissive; or demeaning in your words, behaviours or attitudes? How do you show this?
- How do your reactions affect other people?
- How do your reactions affect the people's view of your organization?
Stop racism as a parent
